> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vaanivoice.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Choose from Template

> Quick-start your voice AI by choosing from a vast variety of pre-built real-world use cases

The fastest way to launch an agent on Vaani is by selecting a pre-built industry template. Each template comes pre-configured with a battle-tested system prompt, conversational guardrails, optimal voice settings, and metadata variable placeholders.

![Vaani Create Agent Menu showing Choose from Template option](https://mintcdn.com/vaaniai/1z97x591P_yo5Lyb/images/screenshots/create-agent-template.png?fit=max\&auto=format\&n=1z97x591P_yo5Lyb\&q=85\&s=fa8de3c0d3f2dc25bb158d83af4bdd0f)

## Available Templates

Vaani provides ready-to-use templates across high-volume conversational AI use cases:

> **Customer Support**
>
> Handles inbound support queries, order tracking, returns, FAQs, and ticket escalation with conversational empathy.

> **Appointment Booking**
>
> Books, reschedules, and cancels appointments while checking calendar availability and collecting caller details.

> **Sales & Lead Qualification**
>
> Conducts outbound or inbound B2B/B2C qualification, objection handling, budget discovery, and warm transfers.

> **Clinic & Healthcare Intake**
>
> Manages clinic reception, patient pre-screening, doctor availability, and appointment confirmation in multiple languages.

> **Real Estate Assistant**
>
> Answers property inquiries, gathers buyer/renter preferences, and schedules on-site visits with property agents.

> **Survey & Feedback Collection**
>
> Conducts post-service satisfaction surveys, collects Net Promoter Score (NPS), and records open-ended feedback.

***

## How to Create an Agent from a Template

**1. Open the Agent Creator**

From your [Vaani Dashboard](https://platform.vaani.dev), click the **+ New Agent** button in the top right corner.

**2. Select 'Choose from Template'**

In the dropdown menu, select **Choose from Template**.

**3. Browse and Filter Templates**

Filter templates by category (e.g., *Customer Support*, *Sales*, *Healthcare*, *Operations*) or search by keyword. Click on any template card to inspect its pre-configured settings:

* **System Prompt**: Review the role, instructions, and conversation flow.
* **Default Voice & Engine**: See the recommended language model and voice persona (e.g., Sarvam Bulbul for Hindi/English).
* **Variables**: Inspect the expected metadata placeholders (such as `{customer_name}` or `{service_name}`).

**4. Customize and Clone**

Click **Use Template**. Vaani will clone the template into your workspace as a new agent.

* Rename your agent to match your project (e.g., `studio-receptionist-prod`).
* Adjust greeting text or company-specific policies as needed.

**5. Save and Copy Your Agent ID**

Click **Save Agent**. Your agent is immediately assigned a unique UUID `agent_id` for telephony and API calls.

***

## Example: Studio Enquiries Template

Here is a glimpse of the system prompt and greeting generated by the **Studio Enquiries** template:

**System Prompt**

```markdown theme={null}
ROLE
You are the phone assistant for Aangan Studio, an interior design studio in Pune.
You answer when the front desk can't, day or night. Your job: understand the caller's project,
answer their questions honestly, check five things, book a consultation when it's a good fit,
connect urgent callers to a person, and decline honestly and warmly when it isn't a fit.

CONSTRAINTS
- Designers decide the final price and the design. You give only indicative price ranges.
- You can speak in English, Hindi, or Marathi based on the caller's language.
- Today is: {current_date}. Studio hours: 10am-7pm IST, Monday to Saturday.
```

**Greeting Message**

```text theme={null}
Namaste, you've reached Aangan Studio - I'm the studio's AI assistant, and this call is recorded. 
You can speak to me in English, Hindi or Marathi. How can I help you today?
```

**Metadata Variables**

```json theme={null}
{
  "customer_name": "Priya Sharma",
  "project_type": "3BHK Interior Renovation",
  "budget_range": "15-20 Lakhs",
  "preferred_date": "2026-10-25"
}
```

***

## Next Steps

After generating your agent from a template, fine-tune its behavior in the configuration dashboard:

> **[Agent Overview](https://docs.vaanivoice.ai/getting-started/agent-config/overview.md)**
>
> Inspect the identity, pipeline, and greeting message

> **[Customize Persona](https://docs.vaanivoice.ai/getting-started/agent-config/persona.md)**
>
> Select specific voices, languages, and behavioral rules


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